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The extreme transformation from a traditional Communication Service Provider (CSP) to a Digital Service Provider (DSP) status is covered in this book, specifica
Provides a guide to extreme customer service with practical advice and real-life case studies that highlight the methods necessary to keep existing customers ha
Some young people today are indifferent about the Christian faith because they don't identify with anyone in Scripture or in their church. Others are excited ab
Read the book described by one reader as "Like Grimm With Paramedics." Follow the exploits of new paramedic Dean Flynn as he gets assigned to a backwater statio